Introduction
- Automatically queue calls on a first-in, first-out basis if
a Local Extension or Ring Group is busy.
- Provide queued callers the option to leave a message, remain
on hold or return to the auto attendant.
Details
- Callers in the queue hear music on hold, and a prompt that
tells them that their party is still on the phone. If the extension
has a voice mailbox, the caller has the option to leave a voicemail.
If the caller came from an auto attendant, they also have the
option to back up to the previous auto attendant or wait on
the line to make a connection.
- You hear a single "beep-beep" when a call is queued at your
extension, and a "beep-beep" for each additional person put
in your queue.
- To cycle through the callers, press "flash 7" to reach the
next person in the queue.
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Automated Attendant
Voicemail
Music on Hold
Call Cascade
Call Forwarding
Call Hold, Transfer
Intercom
Call Queue
Call Screen
Remote Extensions
Distinctive Ring
Call Back / Bridge
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